Categoria: In Depth
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As customer experience (CX) agencies grapple with translating data into impactful improvements, the secret weapon they need is a skilled UX (user experience) designer. By integrating a UX expert onto the CX team, agencies can unlock a powerful set of research, design, and testing capabilities that drive meaningful CX transformations. This article explores how a…
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Why a UX Designer is Your Secret Weapon (and When to Hire One) Building a successful product requires a deep understanding of all the stakeholders involved. That’s where UX design comes in. A skilled UX designer isn’t just about making things pretty; he is the architect of user experience, ensuring your product is intuitive, efficient…