Bibliografia

In ordine alfabetico. Le voci nuove della 2ª edizione sono contrassegnate con °.

• ° Amershi, S. et al., «Guidelines for Human-AI Interaction», CHI ‘19, ACM, 2019.
• ° Anthropic, Building Effective Agents, anthropic.com/engineering, 2024.
• ° Bastien, J.M.C. e D.L. Scapin, Ergonomic Criteria for the Evaluation of Human-Computer Interfaces, INRIA, Rapport technique n°156, 1993.
• ° Bastien, J.M.C. e D.L. Scapin, «Evaluating a user interface with ergonomic criteria», International Journal of Human-Computer Interaction, vol. 7, fasc. 2, 1995.
• M. B. Catani e D. W. Biers, «Usability Evaluation and Prototype Fidelity: Users and Usability Professionals», Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 42, fasc. 19, pp. 1331–1335, ott. 1998.
• R. B. Cialdini, Influence: The Psychology of Persuasion, ed. riveduta, New York: Collins, 2007.
• ° Dell’Acqua, F., E. McFowland III, E. Mollick et al., Navigating the Jagged Technological Frontier, Harvard Business School Working Paper 24-013, 2023.
• ° Direttiva (UE) 2019/882 (European Accessibility Act); Regolamento (UE) 2024/1689 (AI Act); Regolamento (UE) 2022/2065 (Digital Services Act).
• ° Fitts, P.M., «The information capacity of the human motor system in controlling the amplitude of movement», Journal of Experimental Psychology, vol. 47, fasc. 6, 1954.
• ° Fogg, B.J., Tiny Habits: The Small Changes That Change Everything, Houghton Mifflin Harcourt, 2019.
• J. Gerhardt-Powals, «Cognitive engineering principles for enhancing human-computer performance», International Journal of Human-Computer Interaction, vol. 8, fasc. 2, pp. 189–211, apr. 1996.
• N. E. Jacobsen, M. Hertzum e B. E. John, «The Evaluator Effect in Usability Studies: Problem Detection and Severity Judgments», Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 42, fasc. 19, pp. 1336–1340, ott. 1998.
• G. Joy, «Choosing the Right Usability Heuristic Framework for Effective UX Evaluation», Medium/UX Collective.
• D. Kahneman, Thinking, Fast and Slow, New York: Farrar, Straus and Giroux, 2011.
• ° Mark, G., D. Gudith e U. Klocke, «The Cost of Interrupted Work: More Speed and Stress», CHI ‘08, ACM, 2008.
• ° Miller, G.A., «The Magical Number Seven, Plus or Minus Two», Psychological Review, vol. 63, fasc. 2, 1956.
• R. Molich e J. Nielsen, «Improving a human-computer dialogue», Communications of the ACM, vol. 33, fasc. 3, pp. 338–348, mar. 1990.
• J. Nielsen, «Enhancing the explanatory power of usability heuristics», CHI ‘94, ACM, 1994, pp. 152–158.
• ° Nielsen, J. e T. Landauer, «A mathematical model of the finding of usability problems», CHI ‘93, ACM, 1993.
• ° Norman, D., The Design of Everyday Things, ed. riveduta e ampliata, Basic Books, 2013 (trad. it. La caffettiera del masochista).
• J. Preece, D. Benyon e Open University (a c. di), A Guide to Usability: Human Factors in Computing, Wokingham: Addison-Wesley, 1993.
• J. Preece, Y. Rogers e H. Sharp, Interaction Design: Beyond Human-Computer Interaction, 4ª ed., Chichester: Wiley, 2015.
• J. (Ginny) Redish, R. G. Bias, R. Bailey, R. Molich, J. Dumas e J. M. Spool, «Usability in practice: formative usability evaluations — evolution and revolution», CHI ‘02 Extended Abstracts, ACM, apr. 2002, pp. 885–890.
• ° Rubinstein, J., D. Meyer e J. Evans, «Executive Control of Cognitive Processes in Task Switching», Journal of Experimental Psychology: Human Perception and Performance, vol. 27, fasc. 4, 2001.
• ° Thaler, R. e C. Sunstein, Nudge: Improving Decisions About Health, Wealth, and Happiness, Yale University Press, 2008.
• B. Tognazzini, «First Principles of Interaction Design (Revised & Expanded)», askTog, 2014.
• ° Weinschenk, S. e D. Barker, Designing Effective Speech Interfaces, New York: Wiley, 2000.
• S. M. Weinschenk, 100 Things Every Designer Needs to Know About People, Berkeley: New Riders, 2011.
• ° Yablonski, J., Laws of UX: Using Psychology to Design Better Products & Services, O’Reilly, 2020 (il sito lawsofux.com resta il riferimento rapido).
• ° Yalom, I.D., Existential Psychotherapy, New York: Basic Books, 1980.
• Z. Zhang, V. Basili e B. Shneiderman, «An Empirical Study of Perspective-Based Usability Inspection», Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 42, fasc. 19, pp. 1346–1350, ott. 1998.
• «ISO 9241-110:2020 — Ergonomics of human-system interaction — Part 110: Interaction principles», iso.org/standard/75258.html.
• «Newbie Heuristic Evaluation Mistakes To Avoid», UX Booth.
• DataReportal, Digital 2024: Global Overview Report (dato sullo screen-time citato nell’Introduzione).